Hedgehog’s Corner is an independent Florida-based retailer and personal shopping service specializing in merchandise from Universal Orlando Resort and other select destinations.
We personally source merchandise, carefully inspect and photograph our products, and pack orders with care. Our goal is to make theme park shopping accessible to customers throughout the United States and around the world.
Questions? Please feel free to contact us anytime. We respond as quickly as possible and we’re happy to help.
Most orders ship within 1–2 business days after payment is received. Orders are generally not shipped on weekends or holidays.
We use USPS, UPS, and other shipping partners depending on the destination, package, and service selected. Once your shipping label is created, tracking information will be sent to the email address provided with your order.
If an unexpected delay affects your order before shipment, we will contact you as soon as possible.
Once an order has been accepted by the shipping carrier, delivery dates and tracking updates are provided by the carrier and may occasionally change due to weather, transportation delays, customs processing, or other circumstances outside our control.
If your package appears to be delayed or lost in transit, please contact us. We will assist with available carrier inquiries and, when applicable, insurance claims. Carrier investigations and insurance claims are subject to the carrier’s eligibility requirements and final determination.
If tracking shows your package as delivered but you cannot locate it, please first check around the delivery location, with other members of your household, neighbors, building management or mailroom, and any other safe locations where the carrier may have left the package.
If the package still cannot be located, contact the carrier promptly and let us know. We will provide reasonable assistance with available delivery inquiries or carrier documentation.
A package that has been confirmed delivered and is subsequently lost or stolen from the delivery location is different from a package lost while in transit. Hedgehog’s Corner cannot guarantee a refund or complimentary replacement for merchandise that is lost or stolen after confirmed delivery.
If you have evidence that a delivered package was stolen, we recommend preserving any security-camera footage or other documentation and filing a police report. Please provide us with the report or case number if carrier documentation or an insurance inquiry may be available.
We will review delivery issues individually and assist with any reasonable carrier claim or investigation that may apply.
For certain orders, higher-value shipments, or when otherwise appropriate, Hedgehog’s Corner may require a signature for delivery.
If you will not be available to sign, the carrier may offer delivery-management options such as changing the delivery date, holding the package for pickup, providing delivery instructions, or authorizing release. Available options are determined by the carrier and may vary by shipment.
If a recipient independently authorizes a carrier to release a Signature Required package without obtaining a signature, any resulting carrier coverage or claim eligibility may be affected.
Please carefully review your shipping address before submitting your order. Orders must be shipped to the address provided with the order at checkout.
If you discover an error in your shipping address, please contact us immediately at admin@hedgehogscorner.com. If the order has not yet shipped, we may need to cancel the order so that a new order can be placed using the correct shipping address.
Once an order has shipped, Hedgehog’s Corner cannot change the shipping address. Any delivery-management options that may be available after shipment are provided and controlled by the shipping carrier.
Hedgehog’s Corner is not responsible for delivery problems resulting from an incorrect or incomplete shipping address provided by the customer.
Yes! Hedgehog’s Corner welcomes international customers and ships to many countries worldwide.
International shipping availability and rates are determined by the destination, package contents, carrier service, and current shipping restrictions. Some countries or destinations may be unavailable due to carrier limitations, customs restrictions, service disruptions, or our shipping experience with that destination.
We reserve the right to decline or cancel shipment to destinations where reliable tracked delivery is not reasonably available. If we cannot fulfill an international order, we will contact you and refund any amount paid for merchandise we are unable to ship.
International customers are responsible for any import duties, taxes, VAT, customs charges, brokerage fees, or other fees imposed by the destination country unless those charges were specifically collected during checkout.
Customs forms must accurately describe the shipment and its value. We cannot mark merchandise purchases as gifts or intentionally declare an inaccurate value.
Customs processing and international carrier delays are outside our direct control. Tracking may also transfer to a local delivery carrier after the shipment reaches the destination country.
If a shipment is refused or unclaimed because of customs charges and is returned to us, any eligible refund will be processed after the merchandise is received and inspected. Original shipping charges and non-refundable carrier costs may be deducted where applicable.
Hedgehog’s Corner accepts secure online payments through PayPal and Stripe.
Depending on your device, location, and eligibility, checkout may offer credit or debit cards, PayPal, and supported digital-wallet payment methods.
Eligible customers who choose PayPal may also be offered PayPal Pay Later options directly by PayPal. Availability and approval are determined by PayPal and may vary by customer and purchase.
Have a question about an item, such as measurements, materials, packaging, or other details? Please contact us before ordering. We have direct access to many of the products we sell and will do our best to provide the information you need.
All merchandise sold by Hedgehog’s Corner is authentic. We source our theme park merchandise directly from the parks, resorts, authorized retail locations, or other trusted sources as appropriate to the product.
If you have a question about the origin or authenticity of a particular item, please contact us. We’re happy to help.
We work hard to keep our inventory accurate. Most products available for purchase are either in stock or currently available to us for fulfillment.
Theme park merchandise can sell out or be discontinued without advance notice. On rare occasions, an item may become unavailable before we can fulfill an order. If that happens, we will contact you promptly and offer an appropriate refund or, when available, an alternative item.
For out-of-stock products with a waitlist option, you may join the waitlist on the product page to receive an email if the item becomes available again. Restocking is not guaranteed.
Absolutely. Please contact Hedgehog’s Corner with a description or picture of the products you are searching for. If we are able to offer them, they will be added to the site in a timely manner for easy checkout.
If you need to request a return or exchange, please email us at admin@hedgehogscorner.com with your order number and the reason for your request.
Return requests must be made within 30 days of delivery. Merchandise must be new, unused, and in its original condition with all tags, accessories, and packaging included.
All returns must be approved before merchandise is sent back. Once approved, we will provide return instructions and, for eligible U.S. returns, a prepaid return shipping label at no cost to the customer.
International returns are accepted subject to our return policy, but international return shipping costs are generally the responsibility of the customer.
Refunds are issued after returned merchandise is received and inspected. Exchanges are available when replacement merchandise is in stock.
Unless otherwise noted, original product photography and written content appearing on HedgehogsCorner.com is created for and owned by Hedgehog’s Corner. Product descriptions may incorporate factual information obtained from product packaging, labels, manufacturers, licensors, or other product sources.
Our original photographs and written content may not be copied, reproduced, modified, republished, or used in product listings, advertisements, websites, social media, marketplaces, or other commercial materials without prior written permission.
We actively monitor unauthorized commercial use of our original photography and may submit infringement reports or takedown requests when appropriate.
If you believe content appearing on our website improperly uses material that you own, please contact us at admin@hedgehogscorner.com so that we can review the matter.
Services we use
Email Security
Hedgehog’s Corner uses MX Guarddog to help protect our business email from spam, phishing, malware, and other unwanted messages. We’ve used their service for many years and are happy to recommend it to other small businesses and website owners.
