Hedgehog’s Corner wants customers to receive merchandise they are happy with. If you need to request a return or exchange, please review the information below and contact us before sending merchandise back.

Requesting a Return or Exchange

To request a return or exchange, please email admin@hedgehogscorner.com with your order number and the reason for your request.

All returns must be approved before merchandise is sent back. For faster processing, we may ask for clear photos of the item, packaging, tags, or any reported damage or defect.

Once approved, we will provide return instructions and a Return Authorization (RMA) number.

Return Window

For orders shipped within the United States, return requests must be made within 30 days of delivery.

International customers should also contact us within 30 days of delivery to request a return. International return shipping terms differ from domestic returns as described below.

Return Condition

Returned merchandise must be:

• New and unused
• In its original condition
• Returned with all original tags, accessories, parts, and packaging
• The same item originally shipped with the order

Merchandise that has been used, worn, damaged after delivery, altered, or returned with missing parts or packaging may not qualify for a full refund.

Hedgehog’s Corner documents merchandise before shipment and may document returned merchandise during inspection for order accuracy, quality control, and fraud prevention.

Domestic U.S. Return Shipping

For an approved return from a United States address, Hedgehog’s Corner will provide a prepaid return shipping label at no cost to the customer.

The provided label and Return Authorization number should be used when returning the merchandise.

There is no restocking fee for an eligible return received in the required condition.

International Return Shipping

International returns must be approved before shipment.

The customer is responsible for the cost of international return shipping. We strongly recommend using a tracked shipping method and retaining proof of shipment until the return has been completed.

If an international order arrives with a defective item or an incorrect item was shipped, please contact us before returning it so we can review the situation and available options.

Import duties, VAT, customs charges, brokerage fees, or similar charges paid to a government, carrier, or other third party are not controlled by Hedgehog’s Corner and may not be refundable through us.

Refunds

Refunds are issued after returned merchandise has been received and inspected.

If the merchandise is returned in its original eligible condition, a refund for the returned merchandise will be issued to the original payment method.

Approved refunds are generally processed by Hedgehog’s Corner within 3 business days after the return is received and inspected. Your bank, card issuer, PayPal, or other payment provider may require additional time for the credit to appear.

If merchandise is returned used, damaged, incomplete, missing original components, or otherwise not in its original eligible condition, the refund may be reduced or denied as appropriate.

Exchanges

Eligible merchandise may also be exchanged when a replacement item is available.

After the original item is received and inspected, we will confirm replacement availability. Approved replacement merchandise is normally shipped within 1–2 business days, and new tracking information will be provided.

Because theme park merchandise may sell out or be discontinued without notice, an identical replacement cannot always be guaranteed. If an exchange is unavailable, we will arrange an appropriate refund.

Promotions and Multiple-Item Discounts

If a returned item was purchased as part of a multiple-item discount, bundle, or other promotion, the promotion may be recalculated based on the merchandise that is kept.

Any resulting adjustment will be reflected in the refund.

Unauthorized Returns

Please do not send merchandise back without contacting us first.

Returns sent without prior approval or without the required Return Authorization information may be refused or may not qualify for a refund.

Questions

If you have questions about a return, exchange, defective item, or your order, please contact:

Hedgehog’s Corner
admin@hedgehogscorner.com

We are happy to review your order and help determine the appropriate next step.